Privacy policy

Privacy Policy – MEDIMAX

Last updated: 19 September 2026

This Privacy Policy describes how BIGMED – MEDIMAX collects, uses, stores, shares and protects personal data processed in connection with the Medimax.fr website and its professional relationships.

MEDIMAX is exclusively intended for professional customers (B2B).

1. Data Controller

BIGMED – MEDIMAX
Private limited liability company (SARL)
Share capital: €11,100
83 Boulevard Ampère
79180 Chauray – France
SIREN: 934 092 974
RCS: Niort
Email: contact@medimax.fr
Telephone: +33 9 80 80 21 35

2. Data That May Be Processed

MEDIMAX may process in particular:

  • first name and surname;
  • job title;
  • company or establishment;
  • professional contact details;
  • billing and delivery addresses;
  • information relating to the professional account;
  • order, quotation and invoice history;
  • payment information necessary for transaction processing;
  • commercial correspondence;
  • after-sales service requests and complaints;
  • data relating to OEM, private label or sourcing projects;
  • technical data, IP address and browsing information.

3. Purposes of Processing

This data may in particular be used to:

  • manage professional accounts;
  • verify professional status;
  • prepare quotations;
  • process orders and payments;
  • organise deliveries;
  • manage returns and complaints;
  • manage key account relationships;
  • manage OEM, private label and sourcing projects;
  • prevent payment defaults and fraud;
  • ensure system security;
  • carry out commercial analysis;
  • conduct B2B marketing where permitted;
  • comply with legal and regulatory obligations;
  • establish, exercise or defend BIGMED's rights.

4. Legal Bases

Depending on the processing activity, the applicable legal bases may include:

  • the performance of a contract or pre-contractual measures;
  • compliance with a legal obligation;
  • BIGMED's legitimate interests;
  • consent where required.

5. B2B Marketing

MEDIMAX may send commercial communications to professionals where such communications are related to their professional activity and where permitted by applicable law.

Each recipient may object to marketing communications by using the available unsubscribe link or by writing to contact@medimax.fr.

6. Shopify

Medimax.fr uses the Shopify platform to operate its online store.

Certain data may therefore be processed by Shopify and its service providers in order to provide, secure and improve the technical services required for the operation of the website.

7. Recipients

Where necessary for the performance of their duties, data may in particular be accessible to:

  • BIGMED teams;
  • Shopify;
  • IT service providers;
  • payment service providers;
  • banks;
  • carriers and logistics providers;
  • manufacturers and suppliers;
  • quality control service providers;
  • credit insurers;
  • accounting and legal advisers;
  • legally authorised public authorities.

8. OEM, Private Label and Sourcing Projects

Where necessary for the performance of a project, certain professional data may be shared with manufacturers, suppliers or service providers involved in the development, manufacture, customisation, inspection or transport of products.

MEDIMAX seeks to limit the information shared to what is necessary for the performance of the project.

9. Direct Delivery

Where a Customer requests direct delivery to an establishment or to its own end customer, the Customer warrants that it is authorised to provide MEDIMAX with the data required for such delivery.

10. International Data Transfers

Certain data may be processed or accessed from countries outside the European Economic Area, in particular due to the use of international service providers or projects involving foreign manufacturers.

Where required by applicable law, such transfers are subject to the appropriate safeguards provided for by the applicable regulations.

11. Data Retention

MEDIMAX retains data for the period necessary for the purposes for which it is processed, as well as for compliance with its legal, contractual and accounting obligations and for the defence of its rights.

12. Security

BIGMED implements reasonable technical and organisational measures designed to protect data against unauthorised access, loss, alteration, destruction or unlawful disclosure.

As no IT system can guarantee absolute security, BIGMED cannot guarantee the complete absence of risk.

13. Cookies

The website may use cookies and similar technologies in particular to ensure its operation, secure connections, remember certain preferences, measure audience levels and, where the required consent has been obtained, personalise or measure certain marketing communications.

14. Minors' Data

As MEDIMAX is exclusively intended for professionals, its services are not intended for minors.

15. Data Subject Rights

Subject to the conditions provided for by applicable law, data subjects may in particular exercise the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability where applicable;
  • right to withdraw consent where processing is based on consent.

16. Exercising Your Rights

BIGMED – MEDIMAX
83 Boulevard Ampère
79180 Chauray – France
Email: contact@medimax.fr
Telephone: +33 9 80 80 21 35

17. Supervisory Authority

Any person who considers that their personal data is not being processed in accordance with applicable law may lodge a complaint with the competent supervisory authority.

In France: Commission Nationale de l’Informatique et des Libertés – CNIL.

18. Changes to this Policy

MEDIMAX may amend this Policy in particular to reflect regulatory, technical or operational changes.

The applicable version is the version published on the website.

19. Contact

BIGMED – MEDIMAX
83 Boulevard Ampère
79180 Chauray – France
Email: contact@medimax.fr
Telephone: +33 9 80 80 21 35